Trust is a critical component to a thriving digital ecosystems. We trust banks to keep financial information secure; we trust search engines to get us the information we want and map apps to show us the most efficient route. Ironically, virtual private networks, or VPNs, are often a tool for users who lack trust in the practices of other online entities. However, providers of commercial VPN services must still foster trust that they adequately obscure their users’ digital footprints and safeguard their data. CDT is working with VPN providers to create more transparency around their data practices, while empowering consumers to ask important questions before choosing a service.
We invited VPN companies to submit public answers to questions we believe are hugely important to the users they serve, in the name of transparency and accountability.